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🔄 Return and Refund Policy

1. 7-Day Return Policy We want you to be completely satisfied with your purchase from Bonadia. If you are not satisfied, you have 7 calendar days from the date you received your item to request a return.

2. Eligibility for Return To be eligible for a return, your item must be: Unused, unworn, unwashed, and in the same condition that you received it. In its original packaging with all tags attached. Accompanied by the receipt or proof of purchase. Items not eligible for return: [e.g., Final sale items, intimate apparel, customized items – specify if applicable].

3. How to Request a Return To initiate a return, please contact us at info@bonadia.com with the following information: Your Order Number. The item(s) you wish to return. The reason for the return (e.g., size issue, damaged, etc.). We will review your request and, if approved, provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

4. Shipping Costs for Returns Faulty/Damaged Product or Error on Our Part: We will cover the cost of return shipping. Change of Mind/Size Exchange: The customer is responsible for the return shipping costs.

5. Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [e.g., 7-10] business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

6. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. 📞 Contact Information for Inquiries If you have any inquiries regarding a product, a specific policy, or your order, please do not hesitate to contact us: Email: info@bonadia.com Phone/Call: 9007318801